Industrial manufacturer, external warehouse contract, North America: review contract conditions, evaluate current relationship state between manufacturer and logistics company, identify Key performance indicators for logistics activities, write a statement of work describing operational requirements, select logistics providers to participate in tender, run tender and recommend next steps to steering committee

More complex than expected because the client was unable to specify the dimensions of their logistics activities, leading to considerable pre-work to define volumes and requirements before proceeding to tender.

Key requirements: Building competence and knowledge for existing logistics team to support tender activities.